Last updated: August, 24 2025

Leadconnexx, a division of EDS Consulting (“Leadconnexx”, “we”, “our”, or “us”), respects your privacy and is committed to protecting the personal information of our clients, prospects, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and applicable international privacy laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website, booking a call, or engaging our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number.

Booking & Service Information: Details provided through call booking forms, demo requests, or campaign participation.

Communications: Emails, SMS messages, or other interactions exchanged with us.

Technical Data: IP address, browser type, device information, and usage data when you visit our website.

Cookies & Analytics: Information collected through cookies, pixels, or similar technologies (if and when installed) to analyze site performance and improve user experience.

2. How We Use Your Information

We may use your personal information for purposes including:To schedule and manage calls, demos, and meetings.To send automated reminders and confirmations by email or SMS.To run database reactivation campaigns and communicate offers you have opted into.To respond to inquiries, provide customer support, and deliver requested services.To improve and personalize our website, marketing, and services. To comply with legal and regulatory obligations. We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your personal information only with:Trusted service providers that support our operations (e.g., communication, hosting, analytics).Legal authorities, when required by law or to protect our legal rights.Business transfers, in the event of a merger, acquisition, or restructuring.All third parties are required to handle your information securely and in compliance with applicable privacy laws.

4. International Users

If you are accessing our services from outside Canada, please note that your information may be transferred to, stored, and processed in countries where our service providers are located, including the United States. We take steps to ensure your information receives appropriate safeguards consistent with applicable legal requirements.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the following rights:

Access & Correction: Request access to or correction of your personal data.

Withdrawal of Consent: Withdraw consent to marketing communications at any time by following unsubscribe instructions

or contacting us.

Deletion: Request deletion of your personal information, subject to legal and contractual restrictions.Data Portability (GDPR): Request a copy of your personal data in a structured, machine-readable format.To exercise your rights,

please contact us at [email protected]

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, you may contact us at:

Leadconnexx, a division of EDS Consulting
Email: [email protected]
Website: https://leadconnexx.io